The system is very user-friendly, with a nice interface and plenty of customization options. But what's even more important is the customer service. For that, I would give them a 10+. Whenever we have an issue, someone is on it within minutes, and it gets resolved quickly.
Incoming call(312) 555-0148
AI on call01:12Live audio
Live transcript
CallerAnything for a balayage this Friday?
AISarah has 11:00 or 2:30 Friday. Which works?
Caller11 is perfect.
AIBooked. I'll text your confirmation, see you Friday!
Jordan P. · Balayage with SarahFri 11:00 AM · confirmation texted
$20deposit
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Customer reviews
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Public Google reviews from our customers.
★★★★★
★★★★★
We recently started using this software and we are very happy with it so far. It's easy to use, well organized, and very user-friendly. The support team has been responsive and helpful whenever we've had questions. We are looking forward to continuing to use it and would definitely recommend it to other business owners.
★★★★★
I recently started using this appointment software for a business I manage, and so far I've been very impressed. The tech has been extremely responsive and attentive to our needs. Whenever I bring up an issue, adjustment, or feature that would help our day-to-day operations, he listens, understands what we're trying to accomplish, and works quickly to make the necessary changes.
Managing a busy appointment-based business requires a system that can adapt to the way we operate, and having someone behind the software who is willing to listen to feedback and make improvements has made a huge difference. The communication and support have been excellent. I'm looking forward to continuing to see the system grow!
★★★★★
We've been using Booking Pro AI in our salon and barbershop since the very beginning, and I've been very hands-on with implementing it into our business and setting everything up around the way we actually operate.
What I love most is having everything in one place. Our booking, POS, client information, staff, payments, reporting and so much of the backend of the business all work together instead of having to piece together multiple different systems.
As a business owner, I'm very particular about how things run behind the scenes, and Booking Pro has given us the ability to really customize and streamline our day-to-day operations. The AI capabilities are also a huge plus, especially being able to handle calls, messages and bookings without everything having to fall on the front desk and never missing a call.
Phone call
2m 14sAnswered by AIInbound
Summary
Booked Ava Bennett for a balayage with Sarah Friday 11:00a and collected a $20 deposit.
Transcript
Agent:Thanks for calling Luxe Hair Studio! How can I help?
Caller:Do you have any openings for a balayage this Friday?
Agent:Sarah has 11:00a Friday. Want me to book it and take a $20 deposit?
Caller:Yes, that works.
Recording
0:46 / 2:14Download
Call journeyAI receptionistBooked
‹›
Thu, Jun 12DayWeekMonth
+ AddSarahStylist
MarcoBarber
AishaEsthetician
910111212
Jordan P.Balayage
Mia R.Blowout
Devon K.Cut
Sam T.Beard
Alex W.Color
Priya N.Lash Fill
Elena V.Facial
Grace L.Waxing
Communications
Every conversation, handled.
SMS, WhatsApp, email, and web chat, each in its own inbox and from your own number, with the AI replying and reminders on autopilot.
- AI answers and books on SMS, WhatsApp, and web chat
- Flip any thread from AI to manual in a tap
- 3-touch reminders and win-backs cut no-shows
Connected · +1 (973) 555-0142AI replies onSettings
Chats
Search by name or number...
All chatsNeeds replyUnread
TransactionalMarketing
AB
Ava Bennett9:32a
Perfect, see you Saturday!
MR
Marcus Reyes8:14a
Can I move my 3pm today?Needs reply
PN
Priya NairYest
Thanks for the reminder2
DS
Diego SantosMon
Got it, thank you
AB
Ava Bennett+1 (973) 555-0198
Do you have Saturday open for a balayage?
Yes, 2:00 with Maria works. Want it held?
Perfect, see you Saturday!
Balayagewith Sarah
$140.00
Blowoutadd-on
$45.00
Olaplex No. 3retail
$28.00
Subtotal$213.00
Tax$17.60
Tip 20%$42.60
Total$273.20
Tender
Card
Cash
Gift Card
Member
Package
Store Credit
Revenue wk$12,480▲ 18%
Bookings214▲ 9%
Rebook62%▲ 4pt
M
T
W
T
F
S
S
Revenue by day · Fri is your peak
SSarah$4,120
MMarco$3,540
AAisha$2,980
RRiley$1,840
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