Support Center

    We're Here to Help

    Whether you're getting started or scaling to 200 locations, our team is here to make sure you succeed.

    24-hour response time
    Dedicated onboarding
    24/7 help center

    Get in Touch

    Choose the channel that works best for you.

    Email Support

    Send us a detailed message and our team will respond within 24 hours on business days.

    [email protected]

    Live Chat

    Chat with our support team in real time. Available Monday through Friday, 9am to 6pm ET.

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    Phone Support

    Speak directly with a support specialist. Available for Growth and Pro plan clients.

    (888) 555-0123

    Help Center

    Browse our library of guides, tutorials, and troubleshooting articles available 24/7.

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    Getting Started

    Everything you need to go live fast.

    Quick Setup Guide

    Step-by-step walkthrough to get your business live in under 24 hours. Configure locations, services, staff, and your AI agent.

    Data Import Help

    Import your existing client lists, service menus, and product catalogs from CSV files with our intelligent field-mapping tool.

    Training Resources

    Video tutorials, live webinars, and documentation covering every feature — from basic scheduling to advanced AI configuration.

    No credit card required

    Common Topics

    Quick answers to the most frequently asked support questions.

    Account Setup

    Business profile, location configuration, staff accounts, and permission settings.

    Billing

    Plan management, invoices, payment methods, and usage-based billing details.

    Integrations

    Payment processors, calendar sync, and connecting with your existing tools.

    AI Configuration

    Personality styles, escalation rules, channel setup, and conversation tuning.

    Want a Personalized Walkthrough?

    Book a 30-minute demo and our team will show you exactly how Booking Pro AI works for your business.